TRUSTe online privacy certification
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Help Desk Software
SUGARDVD.COM PRIVACY POLICY

Please take a minute to read the following policy as it applies and covers this site so you understand how we use the personal information we ask you to submit. As we update and expand our services, this policy may change, so please refer back to it periodically.

TRUSTe online privacy certification

Oddesse, Inc. has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personal information. The TRUSTe program does not cover information that may be collected through downloadable software. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at support@oddesse.com. If you are not satisfied with our response you can contact TRUSTe here. The TRUSTe program covers only information that is collected through this Web site, and does not cover information that may be collected through software downloaded from the site.

If you use any of SugarDVD.com's services, you agree to these terms:

Background

When you register at SugarDVD.com, we ask you for personal information. We use this information to process your orders and to communicate with you about the status of your orders. We also use your email address to send you newsletters you are subscribed to during registration, as well as messages about SugarDVD.com special offers, promotional announcements and consumer surveys. Occasionally, we send our customers special offers and promotional information via postal mail, using the shipping address provided. If you no longer want to receive the newsletters, other announcements or postal mail, simply access the Email Subscriptions and Preferences page under Your Account and uncheck those items to unsubscribe.

Collection and Use of Information

When you first register at SugarDVD.com, we ask for your email address and a password. This information will not be given to any third parties, and will be used solely for identification and authorization purposes, and in the event that we need to contact you on a SugarDVD.com related matter.

When you place your first order for the Unlimited Rental program, we ask you for your full name, physical address, telephone number and credit card number so we can ship your order. We use your telephone number only if there is an order-related issue, not for marketing purposes. You must certify that you are at least 18 years old. (People under 18 cannot use SugarDVD.com's services.) Our server stores this information so that placing future orders will be quicker and easier. If you want to update your address or change credit cards, go to Your Account and make the appropriate changes. You must be signed in to access Your Account.

We also track your order and billing history so you can access Your Account and immediately determine which DVDs you've rented and how you paid for them. This information is also used to remove rented titles from your recommendations list. This information is password-protected. No one has access to it but you.

Email Options

When registering for SugarDVD.com, you have the option to subscribe to various email programs. You can change these choices by going to the SugarDVD.com My Account page, under email Preferences and making your changes or simply follow the unsubscribe instructions included in these emails.

Viewing and Updating Your Information on SugarDVD.com

You can always access the information you have provided to SugarDVD.com by going to "My Account". You can make changes to this information to update your account anytime You can access Your Account from every page on the site to update, correct or delete your name, email address, password, postal address, credit cards, and mailing list preferences. Please note that you must be signed in to SugarDVD.com to access this information. We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Cookies

As you browse the SugarDVD.com site, cookies are placed on your computer’s hard drive. (Cookies are small pieces of data that are sent to your browser from a Web server and stored on your hard drive.) Cookies allow us to track the items you select as you shop, and help us match your address and credit card information with your order so you don’t need to retype the information each time you visit our site.

If your browser is set to not accept cookies, you will not be able to use the SugarDVD.com site or service.

We also use cookies to gather usage information, such as the number and frequency of visitors to our site and its various pages. Third parties may serve some of these cookies. We analyze this data to determine which parts of our site customers like and which parts need improvement. Automatically logged information is also used to analyze trends and to administer the site.

Our advertisers may also serve cookies when users click on the ad banners on the SugarDVD.com site. SugarDVD.com does not have access to any personal information gathered by advertisers. We do not link the information we store in cookies to any personal information you submit while on our site.

Behavioral Targeting/Re-Targeting

We partner with a third party ad network to either display advertising on our Web site or to manage our advertising on other sites. Our ad network partner uses cookies and Web beacons to collect non-personally identifiable information about your activities on this and other Web sites to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking here. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.

Links to 3rd Party Sites

Our Site includes links to other Web sites whose privacy practices may differ from those of Oddesse, Inc. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Web site you visit.

Social Media Widgets

Our Web site includes Social Media Features, such as the Twitter button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Disclosure

Except as described in this section, we will not sell, rent or disclose your personal information to third parties without notifying you of our intent to share the information and giving you an opportunity to prevent your information from being shared. We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties. We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

From time to time, we may partner with companies whose products we believe will interest our users. We do not automatically include your name on any list provided to a marketing partner. In conjunction with these partners, we occasionally send promotional announcements to particular customers. You can go to the SugarDVD.com Subscriptions Page and request that your name be included in these mailings with our marketing partners. We may use a vendor to carry out these mailings. However, the partner company never sees your email address or any other information that could identify you or be used to contact you directly.

Any exceptions to this policy of sharing your name, address or email address with a partner company will be done only with your permission.

We also provide analyses of our users in the aggregate to prospective partners, advertisers and other third parties. We do this so that our advertisers and we can understand you better, and so we can keep bringing you first-rate services. We may also disclose, on an anonymous basis, literal statements made by our customers. At no time, however, will we disclose personal information about specific users.

We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page prior to the change becoming effective.

Customers should check back for updates to this policy. SugarDVD.com will obtain email consent from any user if the company is going to be using the information collected in a manner different from that stated when the user registered.

Security and Access

For transmitting your personal information to us, we use a secure server (SSL), which encrypts all of your personal information. This encryption process ensures that the information you give us is protected against unauthorized access.

We have implemented technology and security features, as well as strict internal guidelines, to safeguard the privacy of your personal information from unauthorized access or improper use. We will continue to enhance our security procedures as new technology becomes available. While we make every effort to ensure that your information is secure on our system, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

SugarDVD.com users should not post personal information on any review page, as this information is made public. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at contact support. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Contact

If you have questions concerning your account, please contact Customer Service. If you have questions concerning this privacy policy, please contact our support department on the Contact page.



Effective Date: 10/09/2013